In an environment of major technological, economic and environmental changes that have generated interest in smart cities, ADITESS focuses in reinforcing the positive environment between the involved social stakeholders that shall assist in building trust, encouraging parties to actively be implicated in the identification and resolution of further concerns.
The problem that the Cypriot startup, national winner of the Smart Cities category of the StartUp Europe Awards, tries to face is the considerable expenditure both in funds and working hours of the government agencies in collecting, analysing, handling and resolving the issues related to their portfolio. Internal communication within the agencies might also be slow and ineffective whereas communication with the public might not only be problematic but utterly non-existent.
ADITESS solves this problem with the creation of a dual use communication platform composed of a central web in which there is a real time incident management system for use by the government agencies and two different mobile applications, one for public stakeholders and another for the agencies officers/workers. Requiring only a standard web browser for government officers and a smartphone for any other user, the platform offers different tools like the collection of real time incident reports (for different issues depending on the agency), automatically generated Statistics and Business intelligence graphs or the possibility for public stakeholders to provide suggestions to improve the agency’s operations among others, while respecting at the same time the European Union General Data Protection Regulations.
Since the creation of ADITESS in 2012 the startup has raised around 2 million euros in funds from the European Union’s R&D projects in the fields of security, smart city and ICT. The enterprise has used the knowledge acquired from this funded projects, the tools and technologies from its consortium and external partners to put into practice a technological solution that can impact any organization in the field of public service.